Final Exam details include: Items to consider: *What is CRM? *The importance of
Final Exam details include: Items to consider: *What is CRM? *The importance of
Final Exam details include: Items to consider: *What is CRM? *The importance of CRM *The benefits of CRM *Select a company that has been successful as a result of implementing the use of Salesforce. You may find the link below helpful in selecting a company - I recommend that you scroll down the webpage and use the filter on the left to select "newest" as well as "featured" before selecting a company for your research https://www.salesforce.com/customer-success-stories/#!page=1 *In what ways has the company benefited from the use of Salesforce? *Has Salesforce impacted the relationship between the company and its customer?

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