Company being researched-> Amazon - understand MIS as a field of study, scenarios of MIS practices in the US - Identify an Information Systems that is used by this industry (Amazon) - Examine the business functions and business processes - identify the major functions (finance, HR, marketing, etc) - describe the business functions and major processes/procedures within those functional areas - identify what MIS exists to support these areas - investigate the problems/challenges of MIS - what strategies could be applied to solve the problems and provide recommendations to solve the problems for excellence performance in MIS